Shipping Policy

For Orders within India:

  • Currently, for orders above Rs. 500, our shipping is free. This is subject to change without notice.
  • Our goal is to be able to ship your order within 2 working days
  • Our delivery partners take up to 7 days to deliver the consignment to your doorstep
  • In case you need the order to be expedited, we request you to Whatsapp +91 97433 69026 (Mon to Fri: 10 am to 6 pm IST) with your order number. Our team will get back to you on what can be done

In case of order cancellation:

  • For orders below Rs. 500, customers are required to ship the items to our office
  • We do not accept returns for items that are on sale or below the value of Rs. 300
  • If an order is cancelled prior to shipping, we do not charge any fee

Shipping Fee In Case of Exchange & Exchange Policy:

  • Manufacturing Defect: If notified within 48 hours upon receipt, we will exchange it free of cost.
  • Sizing Issue: We offer one free exchange (returns and replacement) per customer. We understand that the sizes of t-shirts and jerseys differ between brands. Note: this is accommodated for someone who wants to exchange with a size up or down from what they have ordered. In case, it is two or three sizes up/down from what has been ordered, then the customer is required to courier the package to our office. We will ship the replacement at our expense.
  • Design Change: If you require a change in design, then we request you ship the product to us. We will charge an additional fee of Rs. 45 per tee for sending you the replacement.
  • Customised Products: Unless there is a manufacturing defect, we do not accept returns/exchanges for customised products.
  • Please note: for any exchange, please notify us within 48 hours of receiving the product. Ensure that it stays in its original packing along with the tags.
  • NO EXCHANGE is provided for items on sale or below the value of Rs. 300
  • For all of the above, please contact us at Whatsapp: +91 97433 69026 | Email: pitstop@7days.buzz
  • Replacements will be shipped only after we receive the original item from you. Ensure that original packing, tags, etc.. remain. Ensure that the material is not used, washed, etc. Items will be reviewed upon receipt before it is confirmed for exchange.

Shipping policies are a critical aspect of any e-commerce business, particularly for those specializing in eco-friendly products. These policies not only dictate the logistics of product delivery but also reflect the brand's commitment to sustainability and customer satisfaction. A well-structured shipping policy can enhance the overall shopping experience while ensuring that environmental considerations are taken into account.

When developing a shipping policy for an eco-friendly home goods store, several key factors should be considered. First, the choice of shipping materials is paramount. It is advisable to utilize biodegradable or recyclable packaging materials to minimize environmental impact. According to a study by the Environmental Protection Agency, packaging waste accounts for approximately 30% of the total waste generated in the United States. By opting for sustainable packaging, businesses can significantly reduce their carbon footprint.

Additionally, shipping methods should be evaluated for their environmental impact. Companies can consider partnering with carriers that prioritize carbon-neutral shipping options. Research indicates that transportation contributes to nearly 29% of greenhouse gas emissions in the U.S. Therefore, selecting carriers that utilize electric vehicles or offset their emissions can align with the eco-friendly ethos of the brand.

Another important aspect of shipping policies is transparency regarding delivery times and costs. Customers are increasingly seeking clarity on when they can expect their orders to arrive. A survey conducted by the National Retail Federation found that 75% of consumers expect free shipping on orders over a certain amount. While this may present a challenge for businesses, it is essential to balance customer expectations with the financial realities of sustainable practices.

Furthermore, offering multiple shipping options can cater to a wider range of customer preferences. For instance, providing expedited shipping for those who require faster delivery, alongside standard shipping options, can enhance customer satisfaction. However, it is crucial to communicate the environmental implications of each shipping choice, allowing consumers to make informed decisions.

Lastly, return policies should also be integrated into the shipping framework. A clear and fair return policy can foster trust and encourage customers to make purchases, knowing they have options if the product does not meet their expectations. According to a report by the National Retail Federation, 30% of online purchases are returned, making it essential for businesses to have a streamlined and eco-conscious return process.

In conclusion, a comprehensive shipping policy for an eco-friendly home goods store should prioritize sustainable practices, transparency, and customer satisfaction. By considering the environmental impact of shipping materials, methods, and policies, businesses can not only enhance their operational efficiency but also contribute positively to the planet.